Are you tired of an error code popping up while trying to download Apps or Games from your Microsoft Store? Then you must be familiar with the error code 0x80070002.
Microsoft’s latest operating system offers an enhanced user experience with improved performance and new features. However, like any software, it can encounter errors that may disrupt your workflow. One common issue faced by Windows 11 users is the Microsoft Store error 0x80070002. In this article, we will explore the causes behind this error and provide a comprehensive guide to fix it, allowing you to continue enjoying a seamless app downloading experience.
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What is error code 0x80070002 in MS Store?
Error code 0x80070002 in the Microsoft Store typically indicates a problem with downloading or updating apps. It is often caused by the store’s cache, system files, or network connectivity issues. This error can prevent you from accessing and using the Microsoft Store properly. By following the troubleshooting steps below, you can resolve this error and restore the functionality of the Microsoft Store on your Windows 11 system.
Fix: Microsoft Store error 0x80070002
There are several effective solutions available to resolve the error 0x80070002 issue. So that you can have a seamless app downloading. However, before going through these detailed solutions, we suggest you do these quick steps:
- Ensure you have a Stable Internet connection
- Restart your Router or Modem to make sure you have a proper Internet
- Disable VPN or proxy if you use any
- Disable Third-Party Antivirus Software
After that, Follow the methods mentioned below to solve the Microsoft Store error 0x80070002 that you are encountering:
1. Update Windows
Sometimes simply updating Windows can fix Microsoft Store error 0x80070002. To update Windows:
- Press Win + I to open Windows Settings.
- Click on Windows Update and select Check for updates.
- If any updates are available, download and install them.
- After the update process, restart your computer and check if the error persists.
2. Reset Microsoft Store Cache
Reset the Microsoft store cache to remove any information so that you can encounter this issue. You can reset the cache by following:
- Press the Win + R simultaneously to open the Run dialogue box.
- Type wsreset.exe and press Enter.
- Wait for the Command Prompt window to appear briefly, followed by the Microsoft Store launching automatically.
- Check if the error is resolved. If not, proceed to the next solution.
3. Reset the Microsoft Store
If resetting the Microsoft Store cache doesn’t solve your issue, try resetting the Microsoft Store App. You can do this by:
- Open Windows Settings like before.
- Click on Apps and then select Installed Apps from the left-hand menu.
- Scroll down and locate Microsoft Store from the list of installed apps.
- Click on Microsoft Store and select Advanced options.
- Click on Reset and confirm your action when prompted.
- Restart your computer and check if the error has been resolved.
4. Check and Reset the System Date and Time
Incorrect System Dates and Times also sometimes cause this issue. To Fix the Date and Time, follow these steps:
- Right-click the Date and Time in the taskbar and select Adjust date/time.
- Toggle off the Set time automatically option.
- Restart your computer.
- After rebooting, return to the Adjust date/time settings and toggle on Set time automatically again.
- Launch the Microsoft Store and check if the error is resolved.
5. Run the Windows Store Apps Troubleshooter
Using the Windows Store troubleshooter may fix the Error 0x80070002 issue, and to run that, follow these easy steps in Windows 11-
- Open Windows Settings like before.
- Click System and select Troubleshoot from the left-hand menu.
- Scroll down and click on Other troubleshooters.
- Locate Windows Store Apps from the list and click on Run next to it.
- Follow the on-screen instructions to diagnose and fix any issues.
- After completion, restart your computer and check if the error persists.
6. Perform a System File Check
Microsoft Store error 0x80070002 can also occur for bad System files. Follow these steps to check System files if there are any corrupted files:
- Press the Win on the keyboard and type Terminal.
- Right-click on Terminal and select Run as administrator.
- Type the following command and hit Enter:
- Wait for the scan to complete and follow any on-screen instructions if prompted.
- Restart your computer and check if the error is resolved.
7. Perform a Clean Boot
Performing a clean boot may fix the problems with the Store cache, which are the possible cause of error 0x80070002. To have Clean Windows go through step by step:
- Open the Run dialogue box like before.
- Type msconfig and hit Enter.
- In the System Configuration window, go to the Services tab.
- Check the box that says, Hide all Microsoft services.
- Click on Disable all to disable all the non-Microsoft services.
- Click on Apply and OK.
- Restart your PC.
If the above methods don’t fix the Microsoft Store error 0x80070002 on Windows 11, try the following things:
- Take steps to fix corrupted system files.
- Uninstall any problematic apps.
- If none of the methods doesn’t work, try to seek help for Professional Assistance.
Finally, Encountering the Microsoft Store error 0x80070002 on Windows 11 can be frustrating. Still, by following the steps outlined in this guide, you can resolve the issue and regain access to the Microsoft Store. After solving the error, I hope you can enjoy downloading apps/Games from Microsoft Store.