Windows Sandbox · reviewed 2026-09-01

Windows Sandbox 0x80370102 diagnostic

The requested virtualization environment could not start because required hypervisor or virtualization support was not available to Windows.

High for Sandbox launch failureNot confirmed until prerequisites and policy state are checked

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Crawlable evidence ledger

What this diagnostic record establishes

Confirmed

  • The requested virtualization environment could not start because required hypervisor or virtualization support was not available to Windows.

Not confirmed

  • The code does not prove virtualization is disabled in firmware.
  • It does not justify changing BIOS, boot configuration, Hyper-V, or group policy before edition and feature state are confirmed.
Applicable versions
Windows 11 on a currently supported release; Windows 10 only where Microsoft or the device vendor still supports the installed edition
Review status
verified · 2026-09-01
Evidence still needed
Windows edition, version, and build; Sandbox feature state; Task Manager virtualization status; Managed-device policy message; Recent update or virtualization-product change

Context changes the route

What is the history of Sandbox on this PC?

Never worked on this PC

Likely layer: Windows feature, edition, virtualization, hypervisor, or policy

First safe check: Confirm prerequisites and policy state before changing firmware or Windows features

Expected: You will know whether the missing boundary is edition, feature state, virtualization availability, or managed policy.

Stopped after an update

Likely layer: Windows feature, edition, virtualization, hypervisor, or policy

First safe check: Confirm prerequisites and policy state before changing firmware or Windows features

Expected: You will know whether the missing boundary is edition, feature state, virtualization availability, or managed policy.

Work or school device

Likely layer: Windows feature, edition, virtualization, hypervisor, or policy

First safe check: Confirm prerequisites and policy state before changing firmware or Windows features

Expected: You will know whether the missing boundary is edition, feature state, virtualization availability, or managed policy.

Before any second repair step

Verify the observation and preserve the evidence

After the first safe check, record whether the reviewed intermediate result occurred, whether the original problem was retested, and the exact output. An expected observation is not automatically a repair.

Outcome boundaries

  1. Observed as expected
  2. Observed something different
  3. Result unclear
  4. Could not complete the check

Then separately record whether the original problem still occurs, was not reproduced once, or has not been retested yet. Every session ends in stop, one repeat of the same check, one named missing fact, or escalation—never an open-ended repair sequence.

Evidence fields for this task

  • Windows version/buildExample: Windows 11 24H2, build 26100
  • Windows editionHome, Pro, Enterprise, Education…
  • Feature and virtualization stateSandbox feature, virtualization, hypervisor, or VM context
  • Managed-policy or exact error textExact message and whether this is a work/school device

The browser-local Evidence Pack combines the selected context, safe action, actual observation, sources, review date, missing evidence, and stop boundary. It can be copied or printed without creating an account or uploading a log.

Review trail

Official and first-party sources